Making a Difference
Our team is composed of managers and security consultants with extensive, qualified, and proven experience in handling complex and multidimensional contracts, such as the Embassy of the United States of America, the Embassy of Canada, the Embassy of Japan, General Motors, The Home Depot, Unilever, FedEx, HP, Repsol, Halliburton, Schlumberger, DHL, Pfizer, P&G, Eaton, Liverpool, ADT, Volvo, among others.
Why Are We Your Ideal Security Provider?
- We employ and are governed by professional global safety standards. We apply the U.S. military’s methodology to identify risks, through vulnerability detection, threat analysis, and their impact on the operation.
- We have built excellent relations with civilian, police and military authorities, which makes it considerably easier to resolve problems.
- Our operations are carried out legally and professionally, respecting the human rights of our collaborators and associates.
- We are transparent and share the details of the cost of our services with the client.
- We maintain a thorough process of measurement, analysis, and continuous evaluation of our security solutions, guaranteeing an optimal level of customer satisfaction.
- We offer a variety of integrated security solutions, making us your unique and reliable provider, guaranteeing the best price-quality-service ratio.
- We have adequate resources and qualified personnel (bilingual escort and security drivers) for the transport of executives (nationals and expatriates) in conventional and armored vehicles, inside and outside the city.
- Salaries of employees within the highest percentile of the market, which allows to improve the profile and retention, in addition to reducing absenteeism.
Quality Of Service
Service Satisfaction Survey
GUARDIÁN 24 measures customer satisfaction with the service through periodic surveys.
We generate action plans with clear, measurable, and achievable tasks and objectives, always in coordination with the client, focusing on giving immediate response to their needs. We share the evidence that supports the closure of pending issues.
Added Values
-
Vulnerability Report
Our priority is to protect your employees, facilities, and information. Vulnerabilities need to be identified to mitigate the risk of event occurrence.
Our experts will carry out a thorough analysis of your facilities following international standards. Once the fieldwork is finished, we prepare a report with recommendations to eliminate and/or reduce (in order of importance) the vulnerabilities. 
-
Safety And Prevention Report
In a simple and didactic way, we periodically notify you of what is happening around you, in addition to the recommendations of our experts to avoid becoming a victim to the changing modus operandi of crime.
-
Security Conferences
Security conferences aimed at providing listeners with the necessary preventive measures to avoid being victims of crime, reducing risks and increasing the level of protection in their daily routine.
-
Insurance And Bonds
Guardian 24 has insurance policies to cover any event that may arise in our services.
-
Benefits To Staff
At Guardian 24 we will provide our employees with life insurance, medical discount card, payroll loans and four salary payments per month.
Qualified Personnel
Our staff is properly profiled and subjected to a selection process which includes the following examinations and tests:
- IHP (Personal History Research) to ensure recruiting personnel without criminal records and proven conduct and interpersonal relationships
- Medical examination.
- Toxicological (antidoping).
- Psychometric.
- Knowledge and skills.
- Socioeconomic.
GUARDIÁN 24 complies with all the benefits included in the labor law and IMSS, as well as the benefits of law:
Christmas bonus, vacation bonus and payment of holidays.
In Guardian 24 we provide a basic, continuous, and specific training of the contracted service.